1. How do we handle my contact information which I enter
during the purchasing process?
All customer’s contact information, choice of bouquets, and
delivery date entered at the Delivery Information Form during the purchasing
process are stored in our secured merchant server database. All the printouts
for record purpose are securely kept.
2. For what purpose will my contact information be used?
Customer’s contact information will be used for the
following purposes :
a. Market Analysis
Such information as customer’s choice of flowers/gifts,
country of the senders and the recipients, are used to identify markets that
need our services. The information and the result of analysis are solely meant
for internal use and will be kept confidentially.
b. Channel for Communicating Purchase and Delivery Status
Sender’s email will be used as a channel for communicating purchase
status (e.g. confirmation of purchase by forwarding the receipt to the
customer) and delivery status (e.g. update customer if the order has been
fulfilled).
c. Products and Services Update
Sender and recipient’s email addresses will be used for forwarding
new products and services updates.
d. Email Promotions:
Sender and recipient’s email addresses will be used for Marketing
Promotions.
3.Do we collect and store my credit card information?
No. We do not collect and store your credit card information.
We do not get any idea of Credit Card number. During the purchasing process,
you will enter your credit card information directly into the form posted by
the credit card payment gateway. Hence, all your credit card information will
be collected and secured by the credit card payment gateway directly in most
secured way.
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