We strive to the best of ability to deliver orders timely, however due to Coronavirus Pandemic, some order s may be delayed due to governmental lockdowns and logistical challenges globally.

  • To update you on orders & query, please send us your message hereinfo@philippinegifthampers.com or contact us at( 63-9995180243 ) We are Working From Our Homes and we shall reply back to your query at the earliest.
  • We are taking all kinds of precautions against the pandemic Corona (or Covid 19). We also expect our responsible customers will understand the gravity of the situation and hence we request you to please support us during this uncertain fighting times for the humanity.
  1. Images of flowers and cakes, Gift baskets shown here are indicative and though we thrive to deliver similar or higher quality products, it may be possible that actual arrangement may vary a bit due to unavailability of flowers or other reasons beyond our control. Also, based on availability of stock, the items or models of some items like flowers, chocolates, cookies ,sweets, and etc .may also vary. In such cases, we reserve the right to provide alternate item or model albeit ensuring products of similar or higher value to customers.
  2. Depending on the delivery destination, the delivery schedule may vary from same day delivery to delivery within the next 1 to 2 days in Metro Manila ( Delivery via courier LBC and DHL takes 4 to 7 days in the Provincial areas due to Covid 19 restrictions in provincial areas. The delivery in the provinces takes longer now than usual due to Covid 19 and we hope for your understanding.
  3. We guarantee delivery on date but, even though we try our level best to deliver on time, we cannot guarantee delivery on any particular time. Although we try to deliver around the mentioned delivery time as instructed and process the order for delivery as far as possible to deliver on or before the particular time mentioned, but we do not guarantee that. In case some delays in delivery will send you an email regarding the matter.
  4. The delivery charges is 10.00 USD flat Fee.
  5. We reserve the right to reschedule the delivery to an earlier or later date in case of floods, Heavy Rains/ Bandh / Strike or any other such reasons beyond our control.
  6. If a customer wants to cancel an already placed order, he may choose to do so at least 24 hrs before the delivery/ dispatch date.
  7. In case the receiver or any representative is not available at the time of delivery, we shall take the order as delivered. However we always try to take an appointment over phone before delivery.
  8. Philippine Gift Hampers reserves the right to refuse delivery of any order unconditionally without assigning any reason whatsoever to the customer. However, in all such cases Gifts-to-India.com will refund the amount paid by customer in full.
  9. The various logos/Trademark backed by product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark.
  10. If we are unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
  11. For deliveries at Hotels & Hospitals address, POD signed at the reception or by security personnel will be a valid proof of delivery. Though we try to get the sign of the actually intended recipient but at these places, due to reasons beyond our control, we cannot assure it. If the delivery boy is stopped at the premise gate of any of these locations we try to get in touch with the recipient. If for any reason the phone goes unanswered we consider it as an attempted delivery.
  12. “By accepting our T&C, you also accept to receive all our communication matters, notification, newsletters, promotional matters etc. through various media channels”. However, we confirm that we do not give any customer data to any agency outside the group.
  13. No refund can be made wherein recipient has refused to accept the delivery of the order.

Philippine Gift Hampers brings joy and supports local communities with unique gift boxes filled with traditional Filipino products. We provide excellent customer service and partner with charities to make a positive impact. Promoting Filipino pride, one hamper at a time.

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